Over the years of knowing Jenica I can very confidently say, in an industry where customer service is not always the priority, she thrives on it. She is a very competent, compassionate and caring individual not just for the furry family member but also their parents. Having her on your team will definitely improve your customer service, while the job gets done right.
Brent | Business Director
Jenica is a pleasure to work with. She is friendly and personable. Very professional, insightful, and innovative. I'm so glad to have established a wonderful working relationship with her and look forward to seeing Virtual VetTechs grow to help more mobile veterinarians in need of relief from doing it all!!!
Dr. Erica Dickie | Veterinarian
I started working with Jenica and Virtual VetTechs about a month ago, and I’ve been super happy. I was very overwhelmed with having to “wear all of the hats” as a vet and owner of a rapidly growing small business (house call vet service) in Los Angeles, and especially having to manage the increasing numbers of texts and emails from clients as my business has continued to grow.
Jenica has helped me to feel like someone experienced and knowledgeable has my back in handling all of the client communication that needs to be done.... in a way that is efficient, diligent, detail oriented, tech savvy, and at the same time very personal! She has a warmth and a personal touch that I know my clients love! When Jenica speaks with my clients, I feel confident that they will be cared for and treated with the kindness, respect, and high quality service they deserve, while I can focus on providing the level of vet care that my patients deserve.
Jenica is a genuinely kind, caring, (and innovative!) person, and it shows in her work every day. I feel lucky to have found her and been able to add her to my team. I highly recommend her Vet Tech service!
Dr. Eve Harrison | Veterinarian
These are just some of my success stories. Get in touch if you’d like to find out more!